Contact Us

Our website offers totally secure online shopping using state of the art encryption technology for your total peace of mind.

We try to answer all emails received within 24 hours on working days!

We are a UK based manufacturering workshop, we do not run a retail premises.

Please use the reg. office address listed below for correspondance:
Coolncomfy ltd
Unit 6 Smith Green Depot

Stoney Lane

Galgate

Lancaster, LA2 0PX

Contact phone numbers: Workshop: 07791 292 683

Outside UK: 0044 7791 292 683

Please note: Due to noise in the workshop we may occasionally miss your call, please leave a message and we will call you back within 24 hours, alternatively we do our best to answer ALL emails received within 24 hours on working days

Office hours are:
Monday to Thursday 10am - 6pm
Friday 10am - 1pm

We DO NOT answer emails or Phonecalls at weekends or bank holidays

Any questions please use the website contact form below.

Thank you for contacting Cool 'n' Comfy
See our CNC machines in action!

Instant answers to your questions!

Question

How long do parts take to deliver?

Answer

We always try to send orders out within 5-7 working days of purchase, during busy periods certain parts may have to be manufactured due to high demand for popular models, for european orders delivery times are 10-14 working days and International destinations can be upto 21-28 working days due to couriers and customs delays

Question

If i purchase an item and it is incorrect, can i send it back ?

Answer

Items can be returned for a refund or replacement if supplied incorretly by ourselves. Our stock products purchased that are supplied correctly but you have made a mistake can be returned, a credit note for the item less initial postage will be given. It is your responsibility to pay the return postage cost and make sure the item is on a trackable insured service. We are not responsible for lost returned parcels.

Question

Do you send parts worldwide ?

Answer

Yes, the website will convert the prices into Euro's, US dollars, Sterling or AU dollars. Outside UK/Europe you do not pay our vat tax, make sure you have the VAT deselected.

Question

I have a different question ?

Answer

Please use the contact form to the left for further questions, we try to answer them within 24 hours on working days.

Security when shopping online is out top priority

Latest News

22nd February 2012 - PLEASE READ!
As we ramp up production for the new building season, we have made our machines run more efficiently:

Faster Production = LOWER PRICES !!!
UK, USA, Europe, Australia and NZ customers - CAN ALL SAVE cash!

Check out our LOW prices on Topyokes and Comfort kits, All UK manufactured parts are Incredible prices
We cannot be beaten on PRICE, Kit contents and Quality!
If in doubt checkout the competition then contact us!

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Updated discounts & new
product information

Our kits provide the following benefits:

- Superbike performance - Touring comfort.
- No more aching wrists, neck or back.
- Ride for longer between breaks.
- Easier counter steering, added leverage.
- Smoother safer cornering, better visibility.
- Easy low speed carpark manoeuvring.
- Pillion passengers are more comfortable.

Best of British - Guaranteed Quality

Any questions please use the website contact form below. * Required
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