Delivery times/Returns:

Please note:
Our estimated delivery time for a complete kit delivered to a UK address is approx. 5-7 working days, deliveries to European customers is 10-14 working days and 28 working days to other International destinations. We do our best to shorten these times as much as possible and try to get all parts sent without delays.

Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within the time stipulated on our website. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.  In this case, we may inform you of the delay and the reason for the delay as soon as is practical.

We advise you that until the goods ordered are delivered to your address; you should not dismantle your motorcycle or book workshop time with your mechanic as unavoidable delays occasionally happen.

Correctly supplied goods that are returned due to any circumstances will incur a 10% re-stocking fee, special one-off top yokes or coloured brake lines and parts bought in from our German supplier ABM cannot be returned

Goods that have been supplied incorrectly by ourselves may be returned for refund, credit or exchange if they are returned to us within 7 days of receipt. Subject to the following conditions:

- Items are returned carriage paid.
- Items are received in a resalable condition.
- Items should be returned unused in their original condition in order to secure a refund.
- Items are returned complete with all packaging in good condition
- We cannot accept any items that have been specially ordered for you or manufactured to your specification for return.
- All returns are to be accompanied by the senders name and address, account number if applicable, order reference number (these are found on the invoice), and reason for return.
- We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.

Coolncomfy Ltd is not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.

Please advise our Customer Service Department of any problems with shortages or carrier damage within 24 hours of receipt.

If in doubt ask us before purchase!!

We advise certain parts including top yoke comfort kit conversions and performance braking parts must be fitted by trained professional mechanics as these parts incorrectly fitted could cause the motorcycle to be dangerous to use, Coolncomfy Ltd accept no responsibility from injury caused by incorrectly or unprofessionally fitted parts. Please make sure you inform your insurer about changes you make to your motorcycle.

Coolncomfy Ltd reserves the right to alter any or all of our current website details and pricing at any time.